Assistant managers are vital for maintaining operational efficiency. Through your role, you'll use your skills to deliver exceptional customer service, supervise and train staff, and uphold company standards.

Responsibilities

• Provide leadership, direction, and coaching to staff.
• Perform quality control to ensure delivery of an exceptional end product, resulting in customer satisfaction.
• Grow customer base and drive sales to achieve performance goals.
• Facilitate prompt and positive resolution of customer issues and/or concerns.
• Manage daily operations and oversee production flow as directed by the site manager.
• Establish and follow performance goals with staff members and provide ongoing training and development.
• Ensure continuous improvement of employee performance through skill assessment, performance review, recognition/incentives, and corrective action planning.
• Inventory management, including monitoring and maintaining predetermined supply levels.
• Generate and manage employee work schedules in accordance with current and projected service needs; oversee timekeeping and update personnel records.
• Supervise equipment maintenance, troubleshoot mechanical and technical issues, and maintain accurate service records.
• Maintain a clean, safe, and attractive facility and work environment.
• Oversee site safety and government regulatory compliance.
• Complete and submit HR forms and reports within the specified timeframe.